Privacy Policy
Last updated: 23 August 2026
Who We Are
Electro provides electrical services across London. This policy explains what information ELECTRO collects through this website, how it's used, and how it's protected. If you have any questions, contact us at info@electro-service.uk.
Information We Collect
We only collect information you choose to give us. This site has three forms (on the Home, Services, and Contact pages) that ask for your name, email address, and a message describing what you need. We don't use cookies, analytics, or any tracking technology, and there is no newsletter or mailing list to sign up for.
How We Use Your Information
The details you submit are used solely to respond to your enquiry — to understand what work you need, discuss your project, and provide a quote. We don't use your information for marketing, and we don't sell or share it with third parties for their own purposes.
Legal Basis for Processing
Under UK GDPR, we process your information based on consent — by submitting a form, you're agreeing to us using those details to respond to you — and legitimate interest, since replying to enquiries is a normal and expected part of running an electrical services business.
Third-Party Services
Form submissions are processed by Web3Forms, a third-party service that forwards your submitted details directly to our email inbox. Web3Forms does not use your information for any purpose beyond this delivery. You can read their own privacy policy on their website for more detail on how they handle data in transit.
Data Retention
We keep enquiry emails for as long as reasonably necessary to respond to your request and, where you become a customer, for as long as needed for the job and any related records (for example, certification or invoicing). If you'd like your information deleted sooner, contact us and we'll action it.
Your Rights
Under UK GDPR, you have the right to ask what information we hold about you, request a copy of it, ask us to correct or delete it, and object to how it's used. To exercise any of these rights, email info@electro-service.uk. If you're not satisfied with how we've handled your information, you can also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Cookies
This website does not currently use cookies or any analytics/tracking tools. If that changes in the future, this policy will be updated accordingly.
Data Security
We take reasonable steps to protect the information you share with us, including using a reputable third-party service to handle form submissions rather than storing data ourselves on unsecured systems. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time — for example, if we start using new tools on the site. Any changes will be posted on this page with an updated date at the top.
Contact Us
For any questions about this policy or your information, contact us at info@electro-service.uk or call +44 7393 220067.